Training & Technical Support

At Transwest, we understand that the need for more advanced training and technical support is as important as ever.

The equipment we provide has made huge advancements in a short period of time. With new technologies emerging every year, the equipment Transwest Mongolia services and sells is more complex and more efficient than ever. That’s why we make significant investments in our people to ensure they’re properly trained and up to date on all the technological advancements that our manufacturers are rolling out in their equipment.

Technical Support

Transwest understands the need for technical service support to respond efficiently in order to support our technicians as they perform customer repairs. We offer all of our customers a well-organized and logically constructed technical service support structure. Our expertise is available to you at both the corporate and the branch level. The role of our technical support department is to assist and communicate between the technician, the technical issue, and the factory if required.

Operator Training

Our operator training programs are developed to provide your operators with the correct training to perform daily maintenance and operate any of the Transwest supported product lines. Factory certified instructors deliver the latest in machine operation techniques to utilize the features, functions and maintenance of your equipment. As a result, your bottom line will be enhanced through the improved production and performance of your machine.

Technical Training

Our technical training programs are developed to help our technicians conduct maintenance, repair and troubleshooting techniques on any of the Transwest supported product lines. Our training is developed and instructed by factory certified instructors who have multiple years of HET experience.